Privacy policy

Privacy Policy

Effective Date: 6 June 2025

Welcome to Slumber Sphere. We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site or place an order, we may collect the following information:

  • Personal Information: Name, billing/shipping address, email address, phone number, and payment details.
  • Order Information: Products purchased, order value, and transaction date.
  • Device Information: IP address, browser type, device type, and browsing behavior.

We collect this information to fulfill your orders, improve your experience, and communicate with you.

We partner with Microsoft Clarity, Microsoft & Google Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. 

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you about your order or account
  • Provide customer support
  • Improve our website and services
  • Send occasional marketing communications (only if you opt in)

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted third parties only to the extent necessary to:

  • Process payments (e.g., Shopify Payments, PayPal)
  • Deliver your order (e.g., shipping carriers)
  • Analyze website performance (e.g., Google Analytics)

All third-party partners are required to protect your data and use it only for the intended purpose.

4. Cookies and Tracking

We use cookies to enhance your browsing experience and analyze site traffic. You can disable cookies in your browser settings, but some features of our website may not function properly without them.

5. Your Rights

If you are a US resident, you have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates
  • Opt out of marketing communications at any time

To exercise these rights, contact us at contact@slumbersphere.com.

6. Data Security

We follow industry-standard practices to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."

9. Contact Us

If you have any questions or concerns, you can reach us at:

Slumber Sphere
Email: contact@slumbersphere.com